Monthly Archive: May 2016

Different Kinds Of Software Assistance Services

There can be assistance required for running different computer applications. Clients might need ongoing support when one offers them a program or an environment to work in. Again, customers in the retail segment need help in choosing the right software category as per their needs, understanding where to make downloads and opting for upgrades are some of the several kinds of support services that customers or clients commonly require. This kind of support might be offered by developers of software as well as retail segments that cater to sales of different software applications. Again, most companies have an in house staff for handling support issues within the company.

Different ways of assistance

Assistance for handling computer related queries do not always involve manual intervention. Software or desktop support could be provided in the form of printed guides. Many software programs have a detailed troubleshooting guide that can aid in helping customers identify the issue they are facing and the possible solution for the same. This is usually considered the first level of assistance. When this kind of assistance fails to solve the problem most program makers will offer online or phone assistance.

Tutorials and presentations

Besides offering troubleshooting guides, desktop support or support for computer applications is offered in different ways. The main idea behind providing support is to help customers get the maximum out of the programs they are using. When it is a new launch, most software developers make a presentation on how to use the program, the features included and so forth.

Manual assistance

The other form of support is to provide customers or client’s hands on help as and when they require it. This is usually provided at the desk of the clients or the customers. When customers order in programs in bulk the developer company usually offers support by placing support personnel at the site or office of the customer. This is mostly true of large companies that buy a license of running different computer applications or get a program designed specifically for their business. Contracts are formed to get personnel to be placed at the site by the customer.

Usual and free forms of assistance

For end users of any program, it is possible to find free support in different platforms. There are online forums where one can write in and get their queries answered. Many free programs and applications also have dedicated phone lines where customers or users can call in to get their queries answered. Besides these forms of assistance, troubleshooting guides are offered by software manufacturers and developers on different platforms for the general knowledge and assistance for different users of software programs and applications, whether free or paid.

How To Start A Successful Online Business

Do you dream of having your own online business? With the advance of new technology and easy-to-use programs, that dream may not be far away. Here are several tips for starting your own, highly successful online business.
Read Research Papers
Obviously you start an online business with an idea. Once you have an idea, you should thoroughly research the topic. For example, say you want to sell digital artwork online. Now, go to sites that sell digital artwork and see what they do. Then, find market research papers on the digital artwork market. They will give you information you need to understand the industry at a glance, see where the demand is and to know where the business is headed towards. You will need to structure your business based on such research. 

Design the Website Yourself
If possible, instead of spending a lot of money on a web designer, try to create the website yourself by using a platform like WordPress. There are webpage themes specifically intended for online businesses with features such as shopping carts. Customize one of these to suit your needs. Later, when you do have money, redesign the website to improve navigation and user experience.
Use Programs to Save Time
When you start your own online business, you will end up spending a lot of time handling projects suited for two or three people. You can make your life easier by investing a little in programs that can automate tedious tasks for you like a cost estimation software. The initial price you pay will be worthy for programs that can handle basic accounting and form filling for you.
Hire Help
If there’s something that you think you can’t handle, for example writing a press release, you can hire a freelancer to accomplish these tasks for a small fee. There are freelancers who can redo the layout of your website, write Facebook posts, create product descriptions and so on for as cheap as 5 dollars.
Become Organized
Along with cost estimation software, you can also use mobile apps and programs that will make you be more efficient. There are apps that will help you organize, manage and keep track of tasks better. Use them to become productive and efficient.
Talk to a Lawyer
You will need to discuss tax laws, regulatory requirements and such with a lawyer regarding your online business. Not filing the necessary paperwork with the government can result in legal penalties later. Also, you will need a lawyer to draft a terms of use contract for your clients to publish on your website as well.
The above tips are only a few. You will need to learn more along the way.